The Missing Link: How Onsite Turned Connection Into Conversion

Abstract

Onsite’s partnership with TPAS reveals how structured alumni programming can do more than foster connection. It can drive measurable growth. By building on an already strong foundation, Onsite and Milestones transformed their alumni efforts into a key strategic asset.

With support from TPAS, the team introduced mentorship, operational playbooks, and data-informed leadership tools. These changes led to a 17% increase in alumni referrals and over $700,000 in alumni-related revenue during the first quarter of 2024. Alumni now account for 57% of all program enrollments, demonstrating the impact of an intentional alumni strategy.

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Contact Information

Treatment Professionals in Alumni Services
PO Box 1152
Salida, CO 81201
‪(970) 591-3643‬

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